Have you experienced shoplifting in your bookshop?

What do you do with shoplifters?

Bookstore ShopliftingThe first day I opened a young woman with a toddler asked to use the toilet for the little one. I acquiesced and as soon as she left the shop I noticed that some new books by Tess Gerritsen that she has been looking at were also gone. They had nice shiny white covers and were conspicuous by their absence. The visit out the back was a ploy to hide them in the stroller. I vowed to keep an eye out for her but she never came back. I think in hindsight she must have known I would notice they were missing as we had talked about the author.

Then there was the gentleman with a newspaper tucked under his arm; Friday afteroon without a word he strides purposefully down to the classics, pausing only for a moment then striding just as purposefully back out of the shop. Just long enough to tuck a book in with the newspaper under his arm. The next Friday he does the same, the Friday after that as he leaves I stand at the door and with baleful eye watch him cross the street to his bus. He doesn’t come back.

A young man is obviously drunk and tucking books under his denim jacket. As he leaves I say “Excuse me, excuse me” in an embarrassed tone. He is so obvious not even I could miss him. He immediately turns around with a sheepish grin and hands me back the books he has taken. “Please don’t come back” I say.

A young couple come in; they have the look of the drug users who come to the local pharmacy to get their methadone. They have been in before looking for true crime, last time they ended up spending $2 on a couple of magazines. My 15 year old son is helping me this day and pulls out eight books from a series they were looking for. As they leave ‘empty handed’ he says “Mum, I gave them eight books and they only gave me back five”.

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Generating a Crowd for an In-Store Event

“How do you get people to a book signing?” The houseguest who asked this innocent question may have regretted it, because my answer was lengthy and detailed. Nothing can be left to chance for a successful event! PRESS RELEASE. This is my foundational campaign piece, and I write it carefully, with important facts in the … Read more

Mr Book it is the End of the Line for you

I, like many other secondhand book shop owning hopefuls, came here by the hobby turning to business route. One of the handicaps of this background is that your love of books can make it difficult to to decide when a book is simply not saleable and it has to go. And then off course, once you make that decision, where does it go?

Every so often I have been asked to donate books to send to exotic locations like Sri Lanka and Papua New Guinea and I respond with gusto. Beautiful sets of Britannica, maths and science textbooks that have suffered only from inbuilt obsolescence due to bi-annual updates, time life library books, exlibrary books, childrens’ non fiction, picture books; anything in good condition that I have an excess of that could be put to better use overseas I happily waved bon voyage to.

But I can no longer store books just in case someone contacts me for a similar scheme (though if someone knows of one leaving Melbourne Australia anytime soon let me know and I will accumulate some books for you). Any spare capacity has been long consumed by the endless parade of books that are traded in on a daily basis. Too many days of bring in 10 take out 2 have seen to that.

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Special Summer-Reading Package: Promotions for your Bookstore

Summer’s coming! Well actually, it’s already here. And what a perfect opportunity this is to promote your bookstore with a special summer-reading package – namely, a group of titles relevant to the sunny-season, packaged and presented as a special offer. It’s needless to say that customers flock to bargains, eye-catching set-ups, and to variety, so … Read more