Hiring is that time of incredible potential; gazing into the unknown sea of resumes and plucking out the chosen few who might just take your bookstore to a whole new level, or alternately, have you pulling out your hair and wondering why on earth someone would alphabetize the whole store by title while you’re on vacation (yes, I have heard of this happening to an unfortunate colleague years ago).
I’m going to paraphrase Spider Robinson. A long time ago I read something he wrote. I forget where it was written and I forgot when it was written, but it Continue Reading
What it takes to make your visual merchandising memorable.
They may be giving you money, but some customers demand so much of your time that they may actually cost you more than they bring in! some may be so awful that they lose you OTHER customers. How do you tell when it’s time to tell a customer that you just can’t help them?
Every now and then, businesses fall asleep – especially the book- business, where store-frequentation just spontaneously lessens. Sometimes, there’s never really a reason. Other times, frequency is altered by the changing Continue Reading
Retrorocket is primarily an online business selling second-hand books and collectables. The business plan contained the idea of a market stall to improve cash flow and in October I implemented Continue Reading
By Stephanie Samek If you dream about having an income-producing bookstore without the massive overhead of a bricks- and-mortar business, then online selling is definitely the way to go. For Continue Reading
“Don’t ask me — I just work here.” Or, “Know thine inventory.”